Foundation includes in-game bug reporting via LadyBug. Players and QA can submit bug reports without leaving your game. Reports include screenshots, system info, and reproduction steps - and they land in your existing workflow automatically.

How it works

LadyBug is an in-game overlay. Press a hotkey (configurable, default F12), submit a report with a screenshot and description, and the report goes to your studio’s bug tracker. No external tools needed. No friction.

The report includes:

  • Screenshot of the moment the bug occurred
  • Player/QA description
  • Game version
  • Hardware profile (GPU, CPU, RAM, OS)
  • Game state (current level, character position, etc. - if you want to capture it)
  • Network conditions (if applicable)

All of this is sent to your bug tracker - Jira, Linear, GitHub Issues, YouTrack, or your other supported PM tool.

Integration

LadyBug integrates with your PM tool during onboarding. Hypercade configures the connection. From that point on, in-game reports appear as tickets in your existing workflow. No manual sync. No duplicate data entry.

Supported trackers:

  • Jira
  • Linear
  • GitHub Issues
  • YouTrack
  • Asana

If you use a different tool, reach out. The integration can often be extended.

Configuration

In the Hypercade portal, you can:

  • Set the hotkey for opening LadyBug (F12 is default, change if needed)
  • Choose which game state to capture (position, inventory, etc.)
  • Set the default priority for in-game reports (helps QA flag critical issues)
  • Enable or disable reports from specific game builds

Engineers can focus on code. QA can file bugs faster. Less time typing in forms.

Privacy

In-game reports are sent only to your studio. They are not shared with other studios, Hypercade staff, or third parties (except your bug tracker, which you control). If a report contains sensitive data, it stays in your system.

Players should always know that in-game bug reporting is enabled. Include a note in your privacy policy or loading screen if needed.

Troubleshooting

LadyBug overlay not appearing: Check that it’s enabled for your build in the portal settings. The hotkey may also be bound to another action - try a different key.

Reports not reaching the tracker: Verify your PM tool credentials are correct in the portal. Check that your tracker project is accessible to the integration account.

Missing screenshots: Some hardware configurations may fail to capture screenshots. The report will still go through with text only.

For help, contact the Hypercade team at [email protected].